Last Updated: June 10, 2026
These Terms of Service and Acceptable Use Policy ("Terms") govern your access to and use of the QuietVane app, website, and services ("Services") operated by QuietVane LLC ("QuietVane," "we," "us," "our"). By using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
To use the Services, you represent and warrant that:
You must create an account with a valid email address and/or phone number. Disposable, forwarding, or auto-verifying email addresses are prohibited. We may suspend or terminate accounts containing inaccurate, outdated, or incomplete information. You are responsible for the confidentiality of your credentials and all activity under your account, including Reward redemption.
The Services are licensed, not sold. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Services for personal, non-commercial purposes during the term of these Terms. All intellectual property in the Services is owned by us or our licensors.
4.1. Offers are provided by third-party advertisers and may be added, changed, expired, or withdrawn at any time without notice. Offer availability may vary by user, region, device, and other criteria.
4.2. Offer completion is determined solely by attribution data from our advertising and tracking partners. There may be a delay between completing an Offer and attribution data reaching us; completion may show as "pending" during this period. If completion does not appear within 14 days, contact support.
4.3. No credit is given for partial completion, late completion, or activity outside the App's attributed flow (e.g., installing an app you already had installed, or starting an Offer from outside the App).
4.4. We do not control and are not responsible for advertiser apps, websites, products, or services. Your use of them is governed by the advertiser's own terms and privacy policies, which you are responsible for reading. Our promotion of an Offer is not an endorsement of the advertiser.
4.5. By engaging with an Offer, you direct us to collect, and direct the advertiser and attribution partners to share with us, data about your Offer activity (installs, events, milestones, purchases) so we can confirm completion and issue Rewards. If you block this data collection through device settings or otherwise, we cannot confirm completion and you will not earn Rewards.
5.1. Passing IDV is a strict condition precedent to receiving any Reward. We may also require IDV at registration or at any other time.
5.2. IDV is performed by a third-party verification provider and may require a government-issued photo ID, a live selfie or video-selfie, biometric facial comparison, phone number validation, and/or precise geolocation. By submitting to IDV, you consent to the collection and processing of this information as described in our Privacy Policy.
5.3. You may attempt IDV only with your own genuine identity documents. Submitting another person's documents, altered or fake documents, or synthetic identity information is fraud and results in immediate termination and forfeiture of all Rewards.
5.4. If IDV fails, we may at our sole discretion permit a limited number of re-attempts. Repeated failures or any indication of fraud results in permanent ineligibility. We are not obligated to disclose the specific reason an IDV attempt failed.
5.5. If you decline or do not complete IDV, you may continue using other features of the App, but you will not receive any Reward. Reward eligibility expires 30 days after Offer completion if you have not claimed your Reward and passed IDV. Expired eligibility will not be reinstated.
6.1. Rewards are fulfilled by Tremendous. Available Reward types, denominations, and redemption options are determined by Tremendous and may change at any time. Rewards may include gift cards, prepaid cards, or other options offered through Tremendous.
6.2. Rewards are issued only after (a) confirmed Offer completion and (b) passed IDV. Processing times vary and no delivery date is guaranteed. We may delay or withhold a Reward pending fraud review, attribution confirmation, or verification.
6.3. Rewards have no cash value except as required by law, are non-transferable between accounts, and may not be sold, exchanged, or assigned. Reward eligibility is promotional and is not currency, a deposit, or a stored-value account.
6.4. Once a Reward is delivered, you are responsible for it. We will not replace lost, stolen, expired, or unredeemed Rewards except where caused by our gross negligence or willful misconduct. Rewards (e.g., gift cards) are subject to the issuing merchant's own terms, including expiration and usage restrictions, which are separate from these Terms. We are not affiliated with or endorsed by the merchants or brands offered through Tremendous, and we are not responsible for merchant or Tremendous fulfillment failures.
6.5. You are solely responsible for all federal, state, and local taxes on Rewards you receive. Rewards are fulfilled and delivered by Tremendous, and any tax documentation or reporting associated with Reward delivery is handled through Tremendous's platform and processes.
6.6. If you delete your account before a Reward is delivered, any pending Reward is automatically voided.
6.7. We reserve the right to change, suspend, or cancel all or part of the Rewards program at any time, and to run tests or experiments varying Offer availability, Reward values, and program features. We may withhold, reverse, or cancel any Reward obtained, or reasonably believed to have been obtained, in violation of these Terms.
We have ZERO TOLERANCE for the conduct below. Users who engage in any prohibited activity will be immediately removed from the Rewards program, forfeit all pending and unredeemed Rewards, and may be permanently banned, with notice where required by law.
You shall not:
8.1. As part of our anti-fraud program, we monitor for prohibited tools and conduct and may use automated decision-making to suspend account access, withhold Rewards, or block devices in real time.
8.2. If we reasonably believe any registration, activity, Offer completion, or Reward claim involves fraud, illegality, or a violation of these Terms, we may immediately withhold or void Rewards, suspend or permanently terminate the account, block the device, and report the conduct to law enforcement.
8.3. All determinations regarding Offer completion, IDV results, fraud, account status, and Reward eligibility are made in our sole discretion, are final, and are not subject to appeal or review.
9.1. By creating an account, you consent to receive electronic communications from us regarding your account, Offers, IDV, and Rewards. You agree that electronic communications satisfy any legal writing requirement. You agree to maintain a current email address with us.
9.2. SMS/Text. Where you provide prior express written consent under the TCPA, you agree to receive recurring automated marketing and transactional text messages at the number you provide. Consent to marketing texts is not a condition of using the Services. Message and data rates may apply; frequency varies. Reply STOP to cancel or HELP for help. We and our providers are not liable for delayed or undelivered messages.
Our collection and use of personal information — including identity documents, biometric data processed during IDV, geolocation, and Offer attribution data — is described in our Privacy Policy.
The Services depend on third parties: advertisers, attribution providers, our IDV provider, and Tremendous. We do not control and are not responsible for their services, availability, decisions, or fulfillment. We are not a party to transactions between you and advertisers or merchants. Your use of third-party services is subject to their own terms and privacy policies.
If you provide suggestions, ideas, or other feedback, you grant us a perpetual, royalty-free, worldwide license to use it without restriction, compensation, or attribution.
13.1. You may stop using the Services at any time by deleting your account and uninstalling the App. Pending undelivered Rewards are voided on account deletion (Section 6.6).
13.2. We may suspend or terminate your access at any time if: (i) required by law or court order; (ii) we reasonably believe your conduct creates liability or harm to us, our partners, or others; (iii) you materially or repeatedly breach these Terms; or (iv) we wind down the Services. We may also terminate accounts inactive for eighteen (18) consecutive months; any pending Reward eligibility in an inactive account is void, subject to notice where required by law.
13.3. Upon termination you will not receive compensation for unredeemed or pending Rewards, except Rewards already fully earned (Offer complete + IDV passed) prior to a termination not caused by your breach.
13.4. Sections that by their nature should survive termination (including Sections 5–8 and 12–17) survive.
THE SERVICES AND REWARDS PROGRAM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OFFERS WILL BE AVAILABLE, THAT ATTRIBUTION WILL OCCUR, THAT IDV WILL SUCCEED, OR THAT ANY REWARD WILL BE ISSUED OR DELIVERED BY ANY DATE. We are not liable for delay or failure to perform due to causes beyond our reasonable control (force majeure).
15.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES, OFFERS, IDV, OR REWARDS, EVEN IF FORESEEABLE. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE VALUE OF REWARDS FULLY EARNED BY YOU AND UNPAID, OR (B) ONE HUNDRED DOLLARS ($100). These limits do not apply to liability that cannot be excluded by law or arising from our gross negligence or willful misconduct.
15.2. You agree to defend, indemnify, and hold harmless QuietVane, its affiliates, and their officers, employees, agents, and service providers from any claims, liabilities, losses, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Services, (b) your breach of these Terms, or (c) unauthorized use of your account.
16.1. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. The Federal Arbitration Act governs this section. Arbitration will be held in Cheyenne, Wyoming or remotely by agreement.
16.2. YOU AND QUIETVANE WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims or preside over any representative proceeding.
16.3. Either party may bring an individual claim in small claims court instead. You may opt out of arbitration by written notice through our contact form within 30 days of first accepting these Terms.
16.4. Any claim must be commenced within one (1) year after the cause of action accrues or is permanently barred. We may seek injunctive or equitable relief in court for violations of these Terms.
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. For disputes not subject to arbitration, exclusive venue is the state or federal courts located in Laramie County, Wyoming.
18.1. Changes. We may update these Terms at any time. We will post the updated Terms and revise the "Last Updated" date, and where required by law will provide advance notice of material changes. Continued use after changes are posted constitutes acceptance.
18.2. If any provision is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the Services. Headings are for convenience only.
Questions? Reach us through our contact form.